Why the live view loss connection only when login in remote site via internet?
Live view in Local site is stable without loss connection, but cameras loss connection only when login in remote site via internet? Please check the internet upload bandwidth in NVR side is enough or not to offer the remote site. Remote site should also have enough internet download bandwidth to download the video from NVR. If internet bandwidth is not enough, please lower the low bitrate's bitrate or quaility to avoid it.
CoreNVR 9 recommend upload internet bandwidth: 9Mbps.
CoreNVR 16 recommend upload internet bandwidth: 16Mbps.
How to connect to ONVIF Compliant IPCAM with CoreNVR?
If your S/N number is between CNVR9CA00001 to CNVR9CA00494, please change the LAN speed to 100Mbps. Some of the CoreNVR 9 will face a problem when connected to the 1000M port. So if you have connected the CoreNVR9 to the 1000M switch, please change the switch port to 100M.
How to improve the performance of BC-5010, BC-5010-IVS, MD-3025, MD-3025-IVS, BU-3026, BU-3026-IVS with CoreNVR 9/16?
Why ACC-Joystick-NVR cannot control PTZ cameras on web UI?
The ACC-Joystick-NVR was designed for CoreNVR 9/16 machines only with USB connection, it doesn't support to control PTZ functions on web UI, so please connect the ACC-Joystick-NVR into CoreNVR 9/16 directly for controlling PTZ functions.